1. Introduction

Welcome to NAV1, an online store offering sportswear, footwear, accessories and sports-related products, including T-shirts, watches, caps, sneakers, running shoes, cricket equipment and jerseys.

These Terms and Conditions govern your use of our website and purchases made through it. By accessing the website or placing an order, you agree to these terms and applicable laws.

If you do not agree with these terms, please discontinue using the website.

2. Eligibility

By placing an order, you confirm that you are legally capable of entering into a binding contract under applicable law. If you are under the legal age to contract, you must use the website with the involvement of a parent or legal guardian, as applicable.

3. Products and Descriptions

We aim to display accurate product descriptions, photographs, prices, sizes, colours and specifications.

Actual product colours may vary slightly depending on screen settings and lighting. Customers should review the product details, size charts and specifications before ordering.

Product availability may change without notice. We reserve the right to correct genuine listing errors and discontinue products, subject to applicable law and any orders already accepted.

4. Pricing and Taxes

All prices will be displayed in Indian Rupees (INR), unless otherwise specified.

Applicable taxes, delivery charges and other fees will be displayed at checkout where required. We reserve the right to correct pricing errors before accepting an order, subject to applicable consumer protection requirements.

5. Orders and Acceptance

Placing an order constitutes a purchase request. An order confirmation acknowledges receipt of your order but does not necessarily mean the order has been finally accepted.

We may contact you to verify order details or address payment or stock issues. If an order cannot be fulfilled, we will inform you and arrange any applicable refund.

6. Payments

We may offer payment methods such as UPI, credit cards, debit cards, net banking and other methods made available at checkout.

Payments may be processed through Razorpay or another authorised payment provider.

Your order will be processed according to the payment status and our order verification procedures. EMI and instalment options, if offered, are subject to provider approval, eligibility, applicable charges and the terms displayed at checkout.

NAV1 does not guarantee approval of a customer’s credit or EMI application.

7. Shipping and Delivery

Orders will be shipped to serviceable locations using our designated delivery partners.

Estimated delivery dates are indicative and may vary due to location, courier delays, weather, operational issues or other circumstances beyond our reasonable control.

Please ensure that your delivery address, phone number and other details are correct when placing an order.

For more information, please review our Shipping and Delivery Policy.

8. Cancellation, Returns and Refunds

Order cancellations, returns, exchanges and refunds are governed by our Return, Refund and Cancellation Policy.

Please review the policy before placing an order. Nothing in these terms limits any consumer rights that cannot legally be excluded.

9. Product Use and Safety

Customers are responsible for choosing products appropriate to their needs and intended use.

Please follow product instructions, safety warnings, sizing guidance and manufacturer recommendations for sports equipment, footwear and accessories.

NAV1 does not guarantee specific athletic performance or fitness outcomes from the use of any product.

10. Intellectual Property

Website content, including text, graphics, logos, design elements and photographs, may be protected by intellectual property laws.

You may not copy, reproduce, distribute or commercially exploit our website content without permission from the relevant rights holder.

Third-party brand names and trademarks remain the property of their respective owners.

11. Prohibited Activities

You agree not to:

• Use the website for unlawful or fraudulent purposes.

• Submit false personal, billing or delivery information.

• Attempt to gain unauthorised access to the website or its systems.

• Interfere with website security or functionality.

• Use website content in a manner that infringes intellectual property rights.

12. Limitation of Liability

To the extent permitted by applicable law, NAV1 will not be liable for indirect or consequential losses arising from website interruptions or delays beyond our reasonable control.

Nothing in these terms excludes liability or consumer remedies that cannot lawfully be excluded or restricted.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and use personal information.

14. Changes to These Terms

We may revise these Terms and Conditions when necessary. Updated terms will be published on this page and will apply as permitted under applicable law.

15. Governing Law and Disputes

These Terms and Conditions are governed by the laws of India. Disputes will be handled by the competent courts and authorities having jurisdiction under applicable law.